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Terms and Conditions

Privacy Policy

Couleurs de Geraldine (“CdG”, “we”, “us”, “our”) takes the security and privacy of your personal information very seriously. This Privacy Policy, taken together with our Terms of Use and General Conditions of Sale (and any other documents referred to in them) constitute CdG’s ‘Terms and Conditions’ and govern all interaction between CdG and users of the ‘Website’.  Capitalized terms which are not defined in this Privacy Policy shall have the meanings ascribed to them elsewhere in the Terms and Conditions.

This policy describes the personal information we collect about our customers and other visitors to the Website (“Customer”, “you”, “your”), why we collect it, how we use it, and when we share it with third parties.  This policy also explains our use of cookies, and describes the choices you can make about how we collect and use certain information.  All processing of your personal data will be in accordance with the applicable data protection legislation for the purposes for which the information was submitted. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on this policy.

This Website may, from time to time, contain links to and from the websites of third parties.  Prior to following a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we will not process your personal data, without your consent, for any purposes other than those which were originally given or which are incompatible with that purpose for which the data was originally collected.

If you have any questions about your privacy or security on our Website, please contact us at

Information We Collect
We sometimes ask you for certain kinds of personal information to provide the services we offer. By providing your personal information, you are authorizing us to store and use your information. This information includes:

  • Your name, billing, email and shipping addresses, contact numbers and payment card information in order to process your purchase, confirm your order and ship the items to you.

  • Your contact information to communicate with you about our products, services, surveys and promotions.

  • Information that you provide by filling in forms on the Website including registering to use the Website, creating an account with us, posting material or requesting further services.

  • If you contact us, we may keep a record of that conversation or correspondence and may ask for additional contact and payment information.

  • Details of transactions you carry out through the Website and of the fulfilment of your orders.

  • Details of your visits to this Website including traffic data, location data, weblogs and other communication data and the resources that you access.

Additionally, you have the opportunity to create a personal shopping account with CdG, which allows you to shop faster and easier. Using a user name and a password of your choice, you may access your account online at any time to add, delete, or change information. In creating this account, you authorize us to store your name and email address.  You may include your telephone number, payment card information, and shipping and billing addresses in your “My Account”.  If you choose to include such additional information then you are also authorising us to store such information accordingly. These options are for your convenience only.  Through the “My Account” feature, you may create a Wish List of products you want and share the items on your list by copying and pasting the URL.

Where we store your personal data
The data that we collect from you may be transferred to, and stored in The Netherlands (server location) and/or other destinations within or outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to see that your data is treated securely and in accordance with this Policy.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we strive to protect your personal data, we cannot guarantee the security of your data transmitted to the Website:  Any transmission is at your own risk.

Use of the information
We use the information we collect from our customers for various purposes, including:

  • To process transactions upon their request.

  • To improve our Website, Customer’s shopping experience and our quality of service.

  • To provide you with information, products or services that you request from us.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of the Website if you so choose.

  • To notify you about changes to our service.

  • To prevent and detect fraud and abuse.

  • To enable our service providers to perform certain activities on our behalf.

  • To comply with our legal obligations, policies and procedures and for internal administrative and analytical purposes.

  • To ensure that content from the Website is presented in the most effective manner for you and for your computer.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Disclosure of your information
We may disclose your personal data to third parties:

  • Who help us administer the Website (such as Internet service providers) or to assist in providing the services or products you are requesting;

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets, provided that we have contractually required that this information is kept private and secure and that when supplying this personal data we comply with the applicable local laws

  • If CdG or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our “Terms & Conditions” and other agreements; or to protect the rights, property, or safety of CdG or others. This includes exchanging information with other companies/organizations for the purposes of fraud protection and credit risk reduction.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent or end such processing by checking certain boxes on the forms we use to collect your data.

You have the right to receive information about which personal data concerning you is processed and in which manner the data is processed. You are also entitled to request correction or deletion of your personal data, or to withdraw at any time your consent to our use or processing.  Any such requests should be made in writing to

You have the right not to consent to our use of certain cookies. Please see the section below on cookies for more information on this.

Cookies Policy
Like many websites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders, to improve our Website and to deliver a better and more customized service. They enable us:

  • To estimate usage numbers and patterns

  • To store information about your preferences

  • To customize our website according to your individual interests.

  • To speed up your searches.

  • To recognise you when you return to our website.

Most browsers accept cookies automatically but allow you to disable them. The help menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete cookies you have previously accepted, if you wish.

Some cookies that are required for the operation of our Website and for you to be able to complete services you request, such as online purchases. For example, these include cookies that enable you to log into secure areas of our website, to use a shopping cart or to make use of e-billing services. Some of our cookies are provided by third parties and are subject to their Privacy Policies  The data that they collect may be transferred to, and stored at, a destination outside the EEA.  By accepting their cookies, you agree to this transfer, storing or processing.

We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website. If you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access parts of our site.

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